Privacy Policy

Privacy Policy

Last Updated: June 24, 2026

Privacy Policy for Multipurc

Welcome to Multipurc. Your privacy is important to us, and we are committed to protecting your personal information while providing secure and reliable software and SaaS services to customers worldwide.

This Privacy Policy explains how Multipurc collects, uses, stores, shares, and protects your information when you visit our website, create an account, purchase our products, or use our software services.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Introduction

Multipurc is a software company that develops and provides digital products, SaaS applications, plugins, themes, APIs, and related technology solutions for individuals, businesses, and organizations.

We are committed to maintaining transparency regarding the information we collect and how it is used. Our privacy practices are designed to comply with internationally recognized privacy principles while providing a secure experience for our customers.

This Privacy Policy applies to:

  • Website visitors

  • Registered users

  • Customers

  • Trial users

  • Business partners

  • Support request submissions

  • Newsletter subscribers

This policy applies only to Multipurc-operated services and does not govern third-party websites that may be linked from our platform.

2. Information We Collect

We collect information necessary to provide, improve, and secure our services.

Personal Information

When creating an account or making a purchase, we may collect:

  • Full name

  • Email address

  • Company name

  • Country or region

  • Billing address

  • Account credentials

  • Phone number (optional)

  • Support communications

Account Information

Users who register for Multipurc services may provide additional information including:

  • Profile information

  • Workspace settings

  • Subscription preferences

  • License information

  • Product activation details

Technical Information

We automatically collect certain technical information including:

  • Browser type

  • Operating system

  • Device information

  • IP address

  • Language preferences

  • Referral source

  • Pages visited

  • Session duration

  • Error logs

Usage Information

We may collect information regarding:

  • Feature usage

  • Login history

  • API requests

  • Product interactions

  • Dashboard activities

  • Support requests

  • System performance metrics

This information helps us improve the quality, reliability, and security of our services.

3. How We Use Your Information

Multipurc uses collected information for legitimate business purposes including:

Service Delivery

We use your information to:

  • Create user accounts

  • Provide software access

  • Deliver digital products

  • Activate subscriptions

  • Manage licenses

  • Verify purchases

Customer Support

Information may be used to:

  • Respond to inquiries

  • Resolve technical issues

  • Verify account ownership

  • Improve customer experience

Platform Improvement

Usage data allows us to:

  • Develop new features

  • Fix software bugs

  • Improve performance

  • Enhance user experience

  • Optimize infrastructure

Communications

We may send:

  • Account notifications

  • Service announcements

  • Security alerts

  • Subscription updates

  • Product updates

  • Customer support responses

Users may opt out of non-essential marketing communications at any time.

4. Account Information

Users are responsible for maintaining accurate account information.

You may:

  • Update your profile

  • Change your password

  • Modify billing information

  • Update contact details

  • Manage notification preferences

You are responsible for protecting your account credentials and should never share your password with others.

Multipurc is not responsible for unauthorized access resulting from compromised user credentials.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

  • Maintain login sessions

  • Remember preferences

  • Improve website performance

  • Analyze visitor behavior

  • Enhance security

Types of cookies may include:

Essential Cookies

Required for website functionality and account authentication.

Functional Cookies

Remember user preferences and improve navigation.

Performance Cookies

Help us understand website usage and optimize performance.

Analytics Cookies

Provide anonymous insights into visitor interactions and overall platform usage.

Users may disable cookies through browser settings; however, some features may not function properly.

6. Analytics & Third-Party Services

Multipurc may use trusted third-party providers to help operate and improve our services.

These providers may assist with:

  • Website analytics

  • Error monitoring

  • Cloud infrastructure

  • Email delivery

  • Customer support

  • Performance monitoring

These providers receive only the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.

Multipurc does not sell personal information to advertisers or unrelated third parties.

7. Payment Processing (Paddle)

All purchases made through Multipurc are securely processed by Paddle.

Paddle acts as the Merchant of Record (MoR) for all software purchases and subscription transactions.

As the Merchant of Record, Paddle is responsible for:

  • Secure payment processing

  • Invoice generation

  • Payment authorization

  • VAT and GST collection

  • Applicable tax calculation

  • Tax compliance

  • Payment security

  • Financial transaction management

Multipurc does not process or store complete credit card numbers, debit card numbers, or banking information used during purchases.

Sensitive payment information is handled securely through Paddle's payment infrastructure and compliance systems.

Users completing purchases acknowledge that payment processing is managed by Paddle according to its applicable payment procedures and regulatory requirements.

8. Data Security

Multipurc implements reasonable administrative, technical, and organizational safeguards designed to protect user information.

Security measures may include:

  • Encrypted connections (HTTPS)

  • Secure authentication systems

  • Access controls

  • Server monitoring

  • Regular security updates

  • Database protection

  • Backup procedures

  • Infrastructure monitoring

Although we strive to protect user information using commercially reasonable measures, no online system can guarantee absolute security.

Users are encouraged to use strong passwords and protect their account credentials.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain accounts

  • Fulfill contractual obligations

  • Resolve disputes

  • Meet legal requirements

  • Enforce agreements

When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable business and legal obligations.

10. International Data Transfers

Multipurc serves customers globally.

Your information may be processed or stored in jurisdictions different from your country of residence.

By using our services, you acknowledge that your information may be transferred internationally while we implement reasonable safeguards designed to protect personal data during such transfers.

Appropriate security practices are maintained regardless of the processing location.

11. User Rights

Multipurc respects the privacy rights of its users and strives to provide transparency and control over personal information. Depending on applicable laws and regulations, you may have the following rights:

Right to Access

You may request information regarding the personal data we maintain about you, including the categories of information collected and how it is used.

Right to Correction

If any personal information is inaccurate, incomplete, or outdated, you may request that it be corrected or updated.

Right to Data Portability

Where applicable, you may request a copy of your personal information in a commonly used electronic format for your own use.

Right to Restrict Processing

You may request that we limit the processing of certain personal information under circumstances permitted by applicable law.

Right to Object

You may object to specific processing activities, including certain marketing communications or data processing based on legitimate business interests.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

12. Account Deletion

Users may request deletion of their Multipurc account at any time.

Upon receiving a verified deletion request, we will:

  • Remove access to the account

  • Delete or anonymize eligible personal information

  • Terminate active user access

  • Retain only information required for legal, accounting, fraud prevention, security, or regulatory compliance purposes

Please note that deleting an account may permanently remove:

  • Product licenses

  • User settings

  • Saved configurations

  • Support history

  • Workspace information

  • Subscription preferences

Some information may continue to be retained where required by applicable laws or legitimate business obligations.

13. Children's Privacy

Multipurc services are intended for individuals who are legally permitted to enter into binding agreements in their jurisdiction.

Our services are not designed for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove that information from our systems.

Parents or legal guardians who believe that a child has provided personal information to Multipurc may contact us for assistance.

14. Third-Party Links

Our website, documentation, or software may contain links to third-party websites or external resources for user convenience.

Multipurc is not responsible for:

  • Privacy practices of external websites

  • Third-party content

  • External services

  • Security policies maintained by other organizations

Users are encouraged to review the privacy policies of any third-party websites they visit.

15. Confidentiality

Multipurc maintains internal procedures designed to protect confidential customer information.

Access to personal information is limited to authorized personnel who require such access for legitimate business purposes, including:

  • Customer support

  • Technical operations

  • Product development

  • Security monitoring

  • Compliance activities

Employees and authorized contractors are expected to maintain confidentiality and follow appropriate security practices.

16. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • New services

  • Product improvements

  • Legal or regulatory requirements

  • Security enhancements

  • Business operations

  • Industry best practices

When significant changes are made, the "Last Updated" date at the top of this Privacy Policy will be revised.

Continued use of Multipurc services after changes become effective constitutes acceptance of the updated Privacy Policy.

Users are encouraged to review this page regularly.

17. Contact Information

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us using the information below.

Company

Multipurc

General Information

Email: [email protected]

Payment & Billing Support

Email: [email protected]

Customer Support

Email: [email protected]

Office Address

Dhaka, Mirpur, Jonota Housing

Bangladesh

Phone

+8809638125992

18. Important Payment Statement

All purchases, subscriptions, renewals, upgrades, and digital product transactions on Multipurc are securely processed through Paddle, which acts as the official Merchant of Record (MoR).

As the Merchant of Record, Paddle is responsible for:

  • Secure payment processing

  • Invoice generation and delivery

  • VAT, GST, and applicable tax calculation

  • Tax collection and remittance

  • Payment compliance

  • Fraud prevention measures

  • Payment security standards

Multipurc does not collect, process, or store complete credit card numbers, debit card numbers, or banking credentials used during transactions.

Financial information submitted during checkout is securely handled through Paddle's payment infrastructure and compliance systems.

By purchasing or subscribing to Multipurc products or services, users acknowledge and agree that Paddle manages payment processing, invoicing, applicable taxes, and payment compliance on behalf of Multipurc.

Final Statement

Multipurc is committed to protecting the privacy, security, and trust of every customer, partner, and visitor. We continuously improve our security practices, operational procedures, and privacy standards to provide a reliable and transparent experience for users worldwide.

By accessing or using Multipurc products, services, websites, applications, or software platforms, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the practices described herein.

Last Updated: June 24, 2026